Email Notification

Email Notification

The project admin can enable/disable email notifications at the project level. The notifications are then triggered on the occurrence of the events for which the email notification is enabled.

The email notification action is kept configurable so that the project admin can turn the notifications off whenever required.

→ Required Permissions:

  • If a Group(s) is not configured for QTM4J Project Settings under QTM4J > Global Settings, all groups/users having "Project Administer" and "Browse Project" Permissions will be able to access the QTM4J Project Settings by default. They can configure Email Notification.

  • If a Group(s) is configured for QTM4J Project Settings under QTM4J > Global Settings, users under the selected Groups AND with "Project Administer" and "Browse Project" Permissions will be able to access the QTM4J Project Settings and configure Email Notification.

 

An email notification will be triggered when -

  • a user is assigned as an Assignee either while creating or editing the test case/test cycle.

  • a user is assigned as an Execution Assignee for executing the test case.

  • the Status of a test case/test cycle is updated. The email notification will be sent to the Assignee and Reporter.

  • the Status of a test plan is updated. The email notification will be sent to the Reporter.

  • the Execution Result is changed. The email notification will be sent to the Execution Assignee.

  • the test assets are assigned in bulk or statuses are changed in bulk. A consolidated email notification will be sent on the bulk assignment or bulk status change.

  • the Assignee/Execution Assignee/Reporter is other than the logged-in user.

Email notifications are not sent when the logged-in user does assignments for themselves or when the logged-in user, who possesses the assignments, makes changes to their status.

Note: The email notification feature does not apply to the following functionalities:

  • Automation API

  • Import test cases

  • Export to other projects

 

Steps to Configure the Email Notification Action

1. Open the Projects drop-down on the main menu and select the Project to which you want to apply the Email Notification settings.

2. Click on the Project Settings at the bottom left on the navigation bar.

3. Select QTM4J Settings on the Project Settings screen.

4. Under the Common Settings tab, open the Email Notification tab.

5. Select the checkboxes to enable the email notification for that event i.e. on assignment, on status change.

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Re-index Users

QMetry does not receive any updates on user activation or deactivation in Jira. To sync the users in QMetry with that in Jira you can use the Re-index Configuration. Once the re-index is completed, the deactivated users will not receive an email for Assignee or Status change.

Steps

1. Go to QMetry > Configuration.

2. Select the Re-index section on the navigation bar.

3. Select User as the Entity Type.

4. Click on the Start Reindex button to initiate the process.

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